Privacy Policy

1. Information We Collect

We may collect and process the following types of personal data:
 

1.1 Personal Information

• Full name

• Company name

• Job title

• Email address

• Phone number

• Mailing address

• Billing information
   

1.2 Technical Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited

• Date and time of access

• Website usage analytics
   

1.3 Business and Enquiry Information

We may collect information submitted through:

• Contact forms

• Sales or technical enquiries

• Email correspondence

• Service requests

• Quotations and proposals
   

2. How We Use Your Information

We may use your personal data for the following purposes:

• To respond to enquiries and requests

• To provide products and services

• To prepare quotations and proposals

• To communicate regarding projects, orders, or support

• To improve our website, services, and customer experience

• To manage business operations and administrative matters

• To comply with legal and regulatory obligations

• To send updates, marketing materials, or promotional communications where permitted by law
   

3. Disclosure of Personal Data

We may disclose your personal data to:

• Employees and authorised representatives of AquiferADV Pte Ltd

• Service providers, consultants, or business partners assisting in our operations

• IT service providers and website hosting providers

• Government authorities or regulators where required by law

• Professional advisers including auditors, lawyers, and insurers

We will not sell or rent your personal data to third parties.
 

4. Protection of Personal Data

We take reasonable administrative, technical, and physical measures to protect your personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
 

5. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.

When personal data is no longer required, we will securely delete or anonymise it.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance user experience and analyse website traffic.

Cookies help us:

• Understand website usage

• Improve website functionality

• Remember user preferences

You may disable cookies through your browser settings, although certain website functions may not operate properly.
 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites.

Users are encouraged to review the privacy policies of those third-party websites separately.
 

8. Your Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate or incomplete data

• Withdraw consent for the collection or use of your personal data

• Request information on how your personal data has been used or disclosed

To make such requests, please contact us using the details below.
 

9. Marketing Communications

Where permitted by law, we may send marketing or promotional communications regarding our products, services, or updates.

You may opt out of receiving such communications at any time by contacting us or using the unsubscribe option provided in our communications.
 

10. International Data Transfers

If personal data is transferred outside Singapore, we will take reasonable steps to ensure that the receiving party provides a standard of protection comparable to the PDPA requirements.